Administrative Assistant I/II/III

Job Summary

**The position will be filled commensurate with the successful candidate's knowledge, skills, abilities, experience, and education at either the Administrative Assistant I, II or III level in accordance with business needs and priorities.

Under general supervision, this role provides clerical and administrative/secretarial support to a management level(s), and department or staff. Performs general office duties such as: answering and screening telephone calls, making appointments and scheduling meetings, processing mail and faxes, composing correspondence, collecting, compiling and analyzing information and data, providing information on inquiries, maintaining and updating office supplies, assisting in maintenance of department files, performing data entry and maintaining and updating department informational databases. May process expense reports/invoices, provide budget tracking support, handle confidential records and information and make travel arrangements. Uses discretion in making decisions regarding planning, organizing and scheduling work. Provides general typing and word processing support. Regularly uses computer software such as word processing, spreadsheets, graphics and presentation software.  

Required Knowledge, Skills, Abilities & Experience

Administrative Assistant I: 

The knowledge, skills, abilities and experience required for entry into this job include the following:

• 0-2 years of directly related experience.
• Basic understanding of operation of computerized equipment and standard office equipment
• Basic skills in use of word processing, spreadsheet, graphics and presentation software
• Oral and written communication skills

Administrative Assistant II: 

The knowledge, skills, abilities and experience required for entry into this job include the following:

• 3+ years directly related experience
• Ability to collect, compile and analyze information and data
• Ability to collect, compile and analyze information and data
• Good oral and written communication skills
• Proficient skills operating computerized and standard office equipment
• Proficient in use of word processing, spreadsheet, graphics and presentation software Understanding of company policies and procedures
• Some clerical/administrative experience
• Understanding of SAP
• Preferred: Understanding of CORE, Citrix, or similar software

Administrative Assistant III:

The knowledge, skills, abilities and experience required for entry into this job include the following:

• 5+ years of extensive clerical/administrative experience
• Ability to collect, compile and analyze information and data
• Strong oral and written communication skills
• High level of initiative and ability to exercise judgment and discretion
• Strong skills operating computerized and standard office equipment
• Excellent skills using word processing, spreadsheet, graphics and presentation software
• In depth knowledge and understanding of company policies, practices and procedures
• Strong planning and organizational skills
• Proficient in use of SAP
• Preferred: Understanding of CORE, Citrix, or similar software

Oral and written communication skills

Education Requirements

Required degree (equivalency not accepted in lieu of required degree);

High School Graduate , GED

Licenses, Certifications, or Quals Description

Working Conditions

Other Working Conditions

Test Description

This job requires recommended test results from SHL Microsoft Assessment(s) administered online during the employment selection process.

Microsoft Word - This test evaluates a candidate’s ability to perform certain operations in a simulated environment of Microsoft Word, and includes the following topics: Applying Illustrations and Graphics, Applying Page Layout, Creating Content, Creating, Printing, and Saving Documents, Formatting Content, Proofreading Documents and Reviewing, Maintaining, and Securing Documents.  

Microsoft Excel - This test evaluates a candidate's ability to perform certain operations in a simulated environment of MS Excel, and includes the following topics: Applying Formulas and Functions, Creating and Analyzing Data, Formatting Cells, Data, and Content, Managing Workbooks and Worksheets, Presenting Data Visually, and Printing and Views.

Microsoft PowerPoint - This test evaluates a candidate’s ability to perform certain operations in a simulated environment of Microsoft PowerPoint, and includes the following topics: Applying Transitions and Animations, Creating, Managing, and Saving Presentations, Formatting Presentation Content, Reviewing, Collaborating, and Delivering Presentations, and Working with Multimedia Elements, Images, and Illustrations.