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Senior Business Process Analyst (Richmond, VA)

At Dominion Energy we love our jobs.  That’s right.  Love.  Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate.  These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever.  We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent?  Do you think differently?  Do you want to fall in love with your job? If you answered “yes,” then read on!

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.


Job Summary


Relocation assistance may be provided to the successful candidate.


  • Responsible for leading analysis projects and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations for Dominion Energy and Power Delivery business areas primarily focused on Operations, Construction, and Metering.  
  • Develop reports and dashboards.  Analyze data and make recommendations to leadership on improvement areas
  • Provide leadership on multiple concurrent projects to identify, evaluate, prioritize, scope, and meet objectives for business processes within the entire business unit without jeopardizing reliability, availability, or safety.  
  • Lead activities of matrixed, cross-functional project teams; generate sponsorship and manage customer expectations for projects; bring projects to closure; develop and communicate business cases to support recommendations; and, monitor the progress associated with the implementation of recommended changes.  
  • Develop and effectively apply standard methodology, templates, and tools for business process improvement projects.
  • Perform other duties as requested or assigned 


Military Service Member/Veterans ranks from E5-E9, W1-CW5, or O3-O6 with experience/education as defined below.


Level Indicator

Level Indicator Within 4 Level Job Series:
Senior: Highest Proficiency Level in a Series (Mastery of the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields). 

  • Possesses and applies a broad knowledge of principles, practices and procedures to carry out all aspects of the job and able to handle the most complex work and all aspects of the job using wide knowledge of the field and subject matter
  • May provide input in setting objectives and policy, identifying critical issues and introducing new concepts
  • Makes decisions independently in planning, organizing and conducting work assignments
  • Provides assistance, advice and solutions to co-workers
  • Identifies and implements better work alternatives and business processes

Required Knowledge, Skills, Abilities & Experience


The knowledge, skills, abilities and education required for entry into this job include the following:


  • Bachelor’s degree and 5+ years of directly related experience in leading analysis projects using standard methodology and tools.(equivalent combination of education and demonstrated experience may be accepted) OR
  • Associates Degree and 7+ years of directly related experience OR
  • High school diploma and 9+ years of directly related experience
  • Previous experience with fully executing projects;
  • Ability to mine data and provide recommendations based on trends in data
  • Excellent planning and organizational skills with the ability to effectively lead and facilitate multiple project teams simultaneously;
  • Ability to quickly resolve complex problems and adjust work plans with limited supervision;
  • Proficiency in application of business process improvement methodology, benchmarking, and change management;
  • Strong customer service orientation.
  • Skilled in data analytics and manipulation 
  • Required proficiency with Microsoft Office Suite
  • Familiar with analysis tools such as Power BI, Alteryx, and Tableau 
  • Power Delivery Business experience is valuable

Education Requirements


Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor's Degree


Fields of Study Preferred: Business, Business Administration, Finance 

Licenses, Certifications, or Quals Description

Working Conditions

Office Work Environment 76 -100%

Other Working Conditions

Test Description

No Testing Required


Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.


Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here

Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.  

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

1. Great Work Life Balance
2. Generous Pay and Benefits
3. Collaborative & Inclusive Culture

About Dominion Energy

I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.
I am not just any energy… I am Dominion Energy.
We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry.  We're shaping the future of energy in America.
Join us!

·17,000 employees
·Headquarters: Richmond, VA
·16 states in the US
·$100 billion of assets
·Nearly $35 million in charitable contributions
·100,000+ volunteer hours recorded in the community

Nearest Major Market: Richmond

Job Segment: Business Process, Change Management, Power Systems, Management, Energy