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Lead Change Control Coordinator

At Dominion Energy we love our jobs.  That’s right.  Love.  Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate.  These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever.  We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent?  Do you think differently?  Do you want to fall in love with your job? If you answered “yes,” then read on!

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.

This position does not offer relocation assistance. 

Job Summary

Under general supervision, this role is fully competent at the highest technical level.

  • Provides leadership, instruction, and direction.
  • Monitors the work assignments of personnel in the work unit.
  • Monitors the daily workflow and processes of the work unit and ensures completion.
  • Develops and implements processes to ensure compliance with policies and procedures.
  • Serves as point of contact for the work unit, ensuring resolution to problems and customer requirements.
  • Represents the work unit in meetings with other departments and project teams.
  • Oversees the development, recommendation, and implementation of Change Management policies, standards, guidelines, and procedures, to manage hardware, software, and network changes in a diverse, multi-platform computing environment.
  • Oversees the development, recommendation, and implementation of robust Code Management solutions that comply with appropriate IT Risk Management policies across diverse, multi-platform computing environments.
  • Oversees the processes to recommend, implement, and maintain Problem Management technology and support for end users.
  • Advises on effectiveness of Change Management programs.
  • Consults with management and staff on implementation of change-related products and procedures.
  • Leads multiple, moderately-complex projects concurrently.
  • Maintains awareness of industry trends and changes in ITIL standards.
  • Responds to internal and external changes.
  • Recommends introduction of new procedures or tools into the existing environment, to meet compliance standards and business area needs.
  • Performs and leads critical Operational Readiness Reviews, which may require detailed assessment and evaluation of all major IT aspects of new applications or significant upgrades, prior to an application moving into a Production environment.
  • Supports several business units in multi-platform environments, on multiple project assignments.
  • Anticipates necessary changes in software applications and systems, using in-depth knowledge of each line of business.
  • Provides leadership, guidance, and advice to the work unit, on applying Change and Code Management policies, adhering to and implementing Compliance policies, Problem Management administration, and Infrastructure administration.

 

Errors may cause significant disruption to operations or major cost.

Required Knowledge, Skills, Abilities & Experience

Minimum Requirements:

  • 5+ years of directly related experience with a bachelors degree OR 7+ years of directly related experience with an associates degree OR 9+ years of directly related experience with a High School diploma or GED

 

Additional Knowledge, Skills, and Abilities:

  • Excellent understanding of the Dominion IT infrastructure environment, including the development process, and key business area applications.
  • Demonstrated ability to research, test, develop, and maintain change control standards and procedures.
  • Knowledge of version, release, and configuration management disciplines.
  • Identifies and seeks resolution to recognized change management issues.
  • Effective communicator with excellent negotiation skills.
  • Commitment to providing quality service to customers, while maintaining a high level of customer trust and confidence.
  • Demonstrated ability to perform a variety of duties simultaneously, and to meet aggressive deadlines and objectives in a fast-paced environment.
  • Proven willingness to take ownership of change management issues or projects.
  • Project management skills.
  • Ability to effectively communicate with various IT groups regarding change management practices and procedures.
  • Ability to identify and evaluate impact and risk, associated with change implementation, in a complex production IT environment.
  • Ability to work independently.
  • Compliance mindset, with understanding of current policies and regulations affecting the Change, Code, and Problem management processes.
  • High degree of proficiency with Windows, Unix, Service Desk, CA Endevor, TFS, or other code repositories.
Education Requirements

Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor

Disciplines: Preferred: Business,Computer Science,Information Systems,Mathematics

Working Conditions
Office Work Environment 76 -100%
Test Description
No Testing Required

 

Export Control


Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

 

Other Information


We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here dombenefits.com.

 

Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.  

 

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

1. Great Work Life Balance
2. Generous Pay and Benefits
3. Collaborative & Inclusive Culture

About Dominion Energy

I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.
 
I am not just any energy… I am Dominion Energy.
 
We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry.  We're shaping the future of energy in America.
 
Join us!
 

Facts:
·21,000 employees
·Headquarters: Richmond, VA
·18 states in the US
·100 billion of assets
·Nearly $35 million in charitable contributions
·100,000+ volunteer hours recorded in the community


Nearest Major Market: Richmond

Job Segment: Information Systems, Service Desk, Computer Science, Unix, Technology, Customer Service, Research