Claims Agent/Adjuster

Job Summary

This role investigates and manages first party property damage claims and other collection claims. Manages general liability claims as required. Other specific responsibilities include: 
 

• Prepares reports, gathers and creates sketches, photographs, signed statements, police and fire reports, recorded statements, witness interviews, etc.
• Uses knowledge of tort laws, regulations, codes, standards, Company procedures and Standard Operating Procedures (SOP's), etc., to analyze third party negligence to determine liability and causes of action up to and including litigation against third parties that damage Company facilities.
• Testifies in court and other legal proceedings, represents the Company at depositions, arbitrations, mediations and trials.
• Determines case strategy and acts to identify and locate potential witnesses and exhibits for evidence.
• Prepares answers to interrogatories and requests for production of documents, etc.
• Prepares responses to information requests from other departments, legal counsel, insurance carriers, third parties, insurance brokers, vendors, partners, and joint owners.
• Investigates property losses and coordinates the preparation of insurance claim packages.
• Negotiates settlements with third parties and/or their attorneys and insurance carriers for matters related to property damage, litigation, third party damages to facilities, etc.
• Provides training to other Claims and Operations personnel as needed.

Required Knowledge, Skills, Abilities & Experience

3+ years directly related claims or construction experience; (Note:  A Master's degree will count as one year of experience.  A partial year of experience of six months or more will be rounded up to one year)
 

• Full knowledge of industry construction and safety standards as well as related gas and electric operating policies and procedures;
• Full knowledge of industry’s businesses and risk exposures;
• Full knowledge of industry safety codes, regulations and standards;
• Full knowledge of legal process regarding lawsuits and third party claims and collections;
• Strong negotiation, written and verbal communication, and interpersonal skills;
• Abilities: Strong problem solving; logical reasoning; setting priorities; developing goals; motivating; training and leading employees; analyzing and organizing complex information;
• Excellent personal computer skills.

The company is actively seeking United States military veterans and service members who meet the qualifications outlined above.

• Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined above.

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor

Licenses, Certifications, or Quals Description

Working Conditions

Other Working Conditions

Test Description