Business Technology Analyst (I-III) - Richmond, VA
Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today.
Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.
At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.
Job Summary
This multi-level Business Analyst role supports electric operations by analyzing data and business processes and implementing solutions. This role also acts as a liaison between electric operations, other business units and IT, helping identify needs, implement automation solutions and reengineer processes for efficiency. Responsibilities include defining business requirements, preparing documentation, and designing and building solutions. The role also involves developing performance metrics, ensuring data integrity, and designing dashboards to help meet business requirements and corporate strategic goals. Additional duties include automating workflows, managing datasets, and conducting business analyses.
- Utilize artificial intelligence and machine learning tools to improve workflows and processes
- Define and develop performance metrics, analyze and design process improvements, and ensure data integrity as it relates to reporting and analytics.
- Use analytical reasoning to uncover trends, discover opportunities for improvement and design innovative solutions for business challenges.
- Perform necessary data management procedures to prepare datasets for analysis, including data collection, cleansing, validation and storage.
- Design, build and maintain user-friendly dashboards that effectively communicate complex data through clear visualizations and intuitive layouts
- Develop programs and implement automated tools and systems to improve workflows and achieve performance efficiencies.
- Perform varied analyses of an economic, business, and engineering nature, including cost/benefit analyses.
- Researches, analyzes, and evaluates data from a variety of sources and implements program and process improvements.
- Acts as a liaison between client area and information systems by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems.
- Acts as internal lead within the information systems and business groups to reengineer technical processes for greater efficiency.
- Provides technical assistance in identifying, evaluating, designing, specifying, building, and testing systems and procedures that are cost effective, efficient and meet business requirements and corporate strategic goals.
- Provides business consultation to business owners, defines business requirements, and analyzes project impacts (business and systems). Performs an analysis of the facts and identifies potential solutions that will meet the business requirements.
- Prepares scope documents, system specifications and design recommendations for information system changes based on a thorough understanding of the business area and processes.
- Facilitates the defining of databases schemas and tracks requirements defined by the business to monitor information systems projects and business processes.
Required Knowledge, Skills, Abilities & Experience
The knowledge, skills, abilities and experience required for entry into this job include the following:
Business Technology Analyst I = 0-2 years of direct or related experience required
Business Technology Analyst II = 2-3 years of direct or related experience required
Business Technology Analyst III = 5-6 years of direct or related experience required
- Artificial intelligence, machine learning, process automation experience
- Strong planning, organizational and project management skills with the ability to facilitate and/or work on multiple project teams simultaneously.
- Strong problem solving and troubleshooting skills.
- Strong communication skills.
- Ability to exercise independent judgment and decision-making.
- Ability to communicate technical details clearly to non-technical audiences
- Strong analytical skills.
- Strong computer skills.
- Knowledge of Excel, Access and SQL preferred.
- Knowledge of Alteryx and/or Power BI strongly preferred
Education Requirements
Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:
Bachelor
Preferred Discipline(s): Business Administration, Information Systems
Other disciplines may be substituted for the preferred discipline(s) listed above.
Licenses, Certifications, or Quals Description
Working Conditions
Other Working Conditions
May require additional work hours and/or weekend work for project completion.
Test Description
No testing required.
Export Control
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.
Other Information
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.
Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.
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