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Business Systems Analyst or Senior Business Systems Analyst- Richmond, Columbia, Gastonia

At Dominion Energy we love our jobs.  That’s right.  Love.  Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate.  These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever.  We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent?  Do you think differently?  Do you want to fall in love with your job? If you answered “yes,” then read on!

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.


Job Summary

The IT Business Accounts DES & Enterprise Systems area has an exciting Senior Business Systems Analyst or Business Systems Analyst role available with a focus area on SAP HR.  This is one position which will be filled at the level commensurate with the successful candidate’s education, experience, knowledge, skills, and abilities. Job requirements for both levels are provided below. 

The individual in this position will be responsible for providing support for internal HR customers for both projects and application support.  Specifically, this role provides support for one or more SAP HR functional areas of Success Factors and specializing in Employee Central.  Individual will be also be assigned to support client IT projects and enhancements to include gathering and documenting requirements for enhancements and custom development efforts, writing functional development specifications, writing, and executing comprehensive test plans, as well as supporting implementations. Perform other duties as assigned.  

Basic job responsibilities include the following:  Devise or modify procedures to solve complex systems problems. Align technology solutions with business strategies. Partner with functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs. Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements. Communicate trends and requirements to and from customers and IT. Work with an individual business unit on multi-project assignments. 


The successful candidate can work out of Richmond, VA, Cayce, SC, or Gastonia, NC.

Required Knowledge, Skills, Abilities & Experience

Senior Business Systems Analyst

  • 5+ years of experience supporting HR Master Data or 5+ years in SAP Success Factors Employee Central
  • Note: A Master's degree will count as one year of experience.  A partial year of related experience of 6 months or greater will count a full year towards the requirements.

Business Systems Analyst:

  • 3+ years of experience supporting HR Master Data or 3+ years in SAP Success Factors Employee Central.
  • Note: A Master's degree will count as one year of experience.  A partial year of related experience of 6 months or greater will count a full year towards the requirements.

Desired Knowledge, Skills & Abilities for both positions (to be filled commensurate with level/breadth of experience):

  • Experience developing process maps, gathering business requirements, with a strong emphasis on application testing.  Adheres to formal change management policies.
  • Strong communication and documentation skills.
  • Demonstrated ability to work independently as lead BSA on capital projects and O&M efforts for multiple client areas.
  • Expert in EC foundational/custom object configuration.
  • Exposure to HR business process in one or more of the following additional business areas is desired but not required:  Recruiting and Onboarding, Succession and Development, Performance and Goals, and/or Learning.
  • Experience with PRD and/or Stories reporting desired but not required
  • Proven experience troubleshooting HR system issues, including employee replication.
  • Ability to provide second and third-level support for inquiries submitted to the IT Help Line; utilize Quality Center for documenting and tracking work requests. 
  • Data analysis skills and experience troubleshooting application functions or database results. 
  • Education Preferred: Bachelor’s degree or other education in Information Systems, Mathematics or Business, or the equivalent technical experience is desired. 
  • Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus appropriate equivalent combination of education and years of experience as outlined above.

The company is actively seeking United States military veterans and service members who meet the qualifications outlined above.

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:
Required Degree (equivalency not accepted in lieu of required degree):
Preferred: Business, Computer Science, Mathematics, Information Technology, Computer Engineering
Other disciplines may be substituted for the preferred discipline(s) listed above.
Other: Information Systems, Math or Business or technical equivalent is desired.

Licenses, Certifications, or Quals Description

Working Conditions

Office Work Environment 76 -100%
Travel Up to 25%

Other Working Conditions

Test Description

No Testing Required


Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.


Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here

Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.  

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

There are many reasons to work at Dominion Energy, but below are the top three employees have shared with us. Click on each of the links to learn more!

1. Safety Centric Work Environment
2. Generous Pay and Benefits
3. Collaborative & Inclusive Culture 

About Dominion Energy

I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.
I am not just any energy… I am Dominion Energy.
We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry.  We're shaping the future of energy in America.
Join us!

·17,000 employees
·Headquarters: Richmond, VA
·16 states in the US
·$100 billion of assets
·Nearly $35 million in charitable contributions
·100,000+ volunteer hours recorded in the community

Our Commitment to NetZero by 2050

We’ve cut carbon emissions from our electric generation business by approximately 43% (since 2005) and methane emissions from our natural gas business by 32% (since 2010) — and we're just getting started . By growing wind, solar, and renewable natural gas and pursuing innovative technologies, we expect to achieve net zero emissions by 2050. We’ve also committed to reducing the emissions of our suppliers and customers — so we can all move forward together.

Nearest Major Market: Richmond

Job Segment: Systems Analyst, ERP, SAP, Information Systems, Computer Science, Technology