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Business Systems Analyst

At Dominion Energy we love our jobs.  That’s right.  Love.  Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate.  These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever.  We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent?  Do you think differently?  Do you want to fall in love with your job? If you answered “yes,” then read on!

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.

This position does not offer relocation assistance. 

Job Summary

Dominion is seeking a Business Systems Analyst in Dominion Energy’s ITBA DES & Enterprise Applications department.

  • This position will provide support to our Supply Chain SAP team.
  • The individual in this position will provide support for internal customers, and their applications/processes including second level HelpLine support.
  • This SAP Functional team position will work with and provide support to ITBA business areas encompassing all of Supply Chain and Shared Services.
  • As such, SAP experience is strongly preferred, however experience with enterprise application configuration and support paired with a willingness and aptitude to learn SAP can be substituted for SAP experience.  
  • This individual will also be assigned to lead or support client IT projects, enhancements.  
  • This position is critical to the ITBA DES department in supporting the current and planned workload for Shared Services.
  • Perform other duties as assigned.

Business Systems Analyst: 
Identifies opportunities to apply technologies to business processes, through research and fact-finding. Role is established in the Information Technology function. Develops and maintains credibility, and effective working relations, with both user and IT personnel. Demonstrates to clients an understanding of business problems, IT strategies, issues, and priorities. Participates in less complex technical studies to evaluate business requirements, and recommends solutions. Works with an individual business unit on multiple project assignments. Requires guidance in complex problem areas. Errors may cause minor delay, expense, and disruption.

Required Knowledge, Skills, Abilities & Experience

Business Systems Analyst: 

  • This position requires one of the following: 3+ years experience working directly with SAP (end user, power user, etc) OR 3+ years experience Enterprise Application configuration and support (BSA related experience).
  • 3+ years experience developing process maps, gathering business requirements with strong emphasis on researching and understanding complex issues, root cause analysis, and application testing.
  • Demonstrated ability to work independently as well as capital projects and O&M efforts for multiple facets of a client area. Experience working in and/or leading multi-disciplinary work teams/groups. Includes working with clients to gather requirements, develop technical specifications, configuration, unit/regression testing, and performing change management activities.
  • Demonstrated ability to research and understand issues and troubleshoot to find root cause through logical and analytical thinking to provide second and third level support for inquiries submitted to the IT Help Line; utilize Quality Center for documenting and tracking work requests, and use of Service Now for Helpline related requests. 
  • Strong desire and aptitude to learn functional SAP configuration, along with enthusiasm for continuous learning and curious nature that lends to troubleshooting and problem solving. 

Technical Knowledge (preferred but not required):

  • 1+ years experience working with supply chain
  • Experience with purchasing, inventory, nuclear document management system, MMSR,  eSourcing, Ariba, VMI, Mergers/Acquisitions, AP processes
  • General awareness of process and application integration options
  • Advanced adherence to formal testing techniques/methodology, consistently delivering work product/deliverables
  • Adherence to formal Change Management Policies

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:  Bachelor

Preferred Disciplines: Information Technology, Computer Science, Mathematics, Computer Engineering

Licenses, Certifications, or Quals Description

Working Conditions

Office Work Environment 76 -100%
Travel Up to 25%

Other Working Conditions

Test Description

No Testing Required


Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.


Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here

Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.  

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

1. Great Work Life Balance
2. Generous Pay and Benefits
3. Collaborative & Inclusive Culture

About Dominion Energy

I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.
I am not just any energy… I am Dominion Energy.
We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry.  We're shaping the future of energy in America.
Join us!

·21,000 employees
·Headquarters: Richmond, VA
·16 states in the US
·$100 billion of assets
·Nearly $35 million in charitable contributions
·100,000+ volunteer hours recorded in the community

Nearest Major Market: Richmond

Job Segment: Systems Analyst, ERP, Engineer, Information Systems, Computer Science, Technology, Engineering