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Business Systems Analyst

At Dominion Energy we love our jobs.  That’s right.  Love.  Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate.  These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever.  We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent?  Do you think differently?  Do you want to fall in love with your job? If you answered “yes,” then read on!

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.

This position does not offer relocation assistance. 

Job Summary

Identifies opportunities to apply technologies to business processes, through research and fact-finding. May be established in the Information Technology function or in a business unit. Develops and maintains credibility, and effective working relations, with both user and IT personnel. Demonstrates to clients an understanding of business problems, IT strategies, issues, and priorities. Participates in less complex technical studies to evaluate business requirements, and recommends solutions. Works with an individual business unit on multiple project assignments. Requires guidance in complex problem areas. Errors may cause minor delay, expense, and disruption.


  • Process AP uploads for wireline circuit invoices using SAP
  • Resolve invoice coding issues
  • Resolve circuit inventory discrepancies
  • Resolve telco invoice and contract discrepancies
  • Provide billing information to Business Area customers
  • Resolve billing issues for Business Area customers
  • Assist with initiating and renewing telco contracts
  • Audit circuit bills to identify overcharges and obsolete circuits and resolve issues
  • Place orders for leased circuits
  • Track to completion circuit orders
  • Update circuit documentation in various tracking systems
  • Perform other duties as requested or assigned.
Required Knowledge, Skills, Abilities & Experience

Minimum Requirements (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications):

  • Master's degree with 2 years' directly related experience OR
  • Bachelor's degree with 3 years' directly related experience OR
  • Associate's degree with 5 years' directly related experience OR
  • High school diploma or GED with 7 years' directly related experience


In addition to the above, the following knowledge, skills, and abilities are also requred:

  • SAP experience
  • Strong computer skills including Excel, Word, Outlook, Sharepoint, Power Point and Visio
  • Strong written and oral communication skills
  • Strong organizational skills
  • Ability to work in a team environment
  • Ability to multi-task and be effective in a high volume, fast paced environment
  • Analytical and abstract thinking skills


 Additional Knowledge, Skills, and Abilities:

  • Demonstrated competency in verbal communications, written communications, and interpersonal understanding.
  • Demonstrated ability to research and understand customer issues.
  • Demonstrated organization and planning skills, including ability to handle multiple deadlines and associated pressures, and ability to manage work.
  • Demonstrated competency in analytical and logical thinking.
  • Demonstrated ability to identify and solve problems.
  • Experience working with Telecommunication Carriers with a basic understanding of leased communications circuits including – Ethernet, MPLS, DS0, DS1, DS3, SIP, PRI, POTS is preferred


Education Requirements

Bachelor Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education.

Disciplines Preferred: Business, Computer Science, Mathematics, Information Technology, Computer Engineering

Working Conditions
Office Work Environment 76 -100%
Travel Up to 25%
Test Description
No Testing Required


Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.


Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here


Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.  


You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

1. Great Work Life Balance
2. Generous Pay and Benefits
3. Collaborative & Inclusive Culture

About Dominion Energy

I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.
I am not just any energy… I am Dominion Energy.
We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry.  We're shaping the future of energy in America.
Join us!

·21,000 employees
·Headquarters: Richmond, VA
·18 states in the US
·100 billion of assets
·Nearly $35 million in charitable contributions
·100,000+ volunteer hours recorded in the community

Nearest Major Market: Richmond

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