Network Specialist-Offshore Wind - Norfolk, VA

Job Summary

Dominion Energy is looking to hire a Network Specialist located in Norfolk, VA to perform as a technical SME to support Dominion’s Data/Telecommunication Network for the Coastal Virginia Offshore Wind (CVOW) location in order to ensure the continuous operation of all related facilities, locations and systems. These systems include but are not limited to; Radio Systems/Handhelds, routers, switches, Wi-Fi access points, LTE Core/RAN, and DWDM systems.  Must be self-motivated, a collaborative team member and able to assist and mentor less experienced team members.  Expert level knowledge and experience in Data Networking and Telecommunication hardware, standards and protocols are required.

CVOW will be one of the first and the largest offshore windfarms in the United States. It is located 27 miles off the coast of Virginia Beach and will consist of 176 turbines and 3 offshore substations, with a net generating capacity of approximately 2,600 MW.

Primary job duties include, but not limited to:

• Responsible for daily monitoring, maintenance and availability for all Data/Telecommunication devices and networks for CVOW.
• Monitor, maintain, configure and install network/telecommunications devices and services (e.g., routers, switches, radios, phones, handhelds).
• Be familiar with radio and RF technology and hardware to support and maintain various system.  Must also be knowledgeable about regulatory requirements.
• Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Monitor network/system resource utilization, trending, and capacity planning.
• Provide expert level support and troubleshooting to resolve complex issues quickly and completely using independent knowledge and judgement.  Escalate unresolved issues appropriately and according to defined SLA’s to ensure timely remediation.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure and systems.
• Familiarity with infrastructure monitoring solutions in order to create appropriate alarms and trending dashboards.
• Liaise with vendors, IT and business personnel for problem resolution.
• Develops and documents processes, procedures and standards for associated technology and systems.
• Follow set processes and maintain documentation and evidence to support regulatory compliance programs. 
• Participate in on-call rotation to provide support for critical systems.
• Ability to independently organize, plan, and prioritize work, projects and issues, and assist in these regards with less experienced team members. 
• Ability to follow, support and maintain requirements of regulatory programs.

Required Knowledge, Skills, Abilities & Experience

8 years of networking/telecommunication experience.
Physical Ability: Must be able to lift 45 pounds and pass a United State Coast Guard (USCG) medical evaluation. Due to safety requirements and equipment limitations, individuals in this role have a weight restriction of 265 pounds.

Willing to work offshore and possibly stay on the vessel as needed.

• Strong operational skills in Enterprise routing, switching and telecommunication environments.
• Expert level understanding of radio and RF systems. Including, but not limited to, Maritime VHF, aeronautical VHF, 4G LTE and TETRA radios. 
• Expert level understanding of network and telecommunication protocols and physical infrastructure. Including, but not limited to, STP, Ethernet, fiber, WiFi, AC/DC power, SNMP, etc.
• Expert level experience with Enterprise grade solutions, such as Cisco, Nokia, Palo Alto and Ericsson.
• Excellent verbal and written communication skills, including network diagraming and process creation. 
• Must be self-motivated, a collaborative team member, and able to self-prioritize work.
• Experience with NERC CIP environments is a plus.

Education Requirements

Bachelor's Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:

Preferred Discipline(s): Business, Computer Science, Information Systems, Mathematics

Other disciplines may be substituted for the preferred discipline(s) listed above.

Licenses, Certifications, or Quals Description

• Must possess, and be able to maintain, Global Wind Organization (GWO) Basic Safety, Tower Rescue and Sea Survival.
• Must possess, and be able to maintain, USCG fitness clearance to work offshore.
• Must possess FCC GROL parts 1 and 3 certification. 

Working Conditions

Other Working Conditions

Test Description