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Process Assistant III

At Dominion Energy we love our jobs.  That’s right.  Love.  Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate.  These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever.  We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent?  Do you think differently?  Do you want to fall in love with your job? If you answered “yes,” then read on!

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.

This position does not offer relocation assistance. 

Job Summary

Under general supervision, this role performs a full range of moderately complex clerical tasks that support a specific workflow or phase within a business process

  • Accountable for transaction of part(s) of a business process
  • Performs comprehensive reporting and diverse clerical functions by applying overall knowledge of sources requiring and understanding of interrelationship of report components and use of data or methods that are varied and somewhat complex
  • Work requires analysis, judgment and detailed knowledge in the area of assignment as well as applicable department and company policies and procedures to accomplish the specialized processing of information, documents or materials to include: selecting and compiling data; performing calculations to translate data and information into required results and investigating and providing routine explanations of variations from generally expected results
  • Utilizes computer systems and/or other related equipment to record and enter, store and retrieve information
  • Compiles regular and special reports using established formats and procedures
  • Resolves discrepancies and may communicate with variety of administrative and professional employees within and outside the company
  • This role will assist with storm support as needed
  • Perform other duties as requested or assigned


Note: This is not part of a progression within a job series. The levels in the Process Assistant job series for each specific job are based solely on the responsibilities and utilization of the knowledge, skills and abilities required for the role.

Required Knowledge, Skills, Abilities & Experience

The knowledge, skills, abilities and experiences that are required for entry into this job include the following:

  • 2 - 4 years general office experience (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications)
  • Comprehensive knowledge of company and department procedures associated with business process or function
  • Ability to prioritize work and exercise considerable discretion in performance of duties
  • Strong oral and written communication skills
  • Strong skills using spreadsheet, word processing and graphics applications, SAP, CBMS, and Work Manager
  • Knowledge of Forms Management, Accident Reporting and Scheduler is preferred
  • Ability to manage multiple activities and resources
  • Strong personal computer skills
  • Strong analytical and problem solving skills
  • The company is actively seeking United States military veterans and service members who meet the qualifications outlined below. Military Service Members/Veterans ranks from E3-E5, W1-W2, or O1-O3 with experience/education as defined below.

Education Requirements

Education Level Required: High School Graduate / GED.

Preferred: Associate's degree.

Licenses, Certifications, or Quals Description

Working Conditions

Office Work Environment 76 -100%

Other Working Conditions

Test Description


Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.


Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here

Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.  

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

1. Great Work Life Balance
2. Generous Pay and Benefits
3. Collaborative & Inclusive Culture

About Dominion Energy

I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.
I am not just any energy… I am Dominion Energy.
We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry.  We're shaping the future of energy in America.
Join us!

·17,000 employees
·Headquarters: Richmond, VA
·16 states in the US
·$100 billion of assets
·Nearly $35 million in charitable contributions
·100,000+ volunteer hours recorded in the community

Nearest Major Market: Raleigh

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