Intern-LAN Administrator - Columbia SC
Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today.
At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.
Job Summary
Dominion Energy is seeking students to participate in our internship program.
- This position requires the ability to provide expert and creative solutions to user problems to ensure customer satisfaction and productivity
- Research, resolve, and respond to complex questions received via telephone calls, customer generated tickets or emails, and provide support on electronic services, in accordance with current standards
- The position provides support for software as described in triage documentation and has proficient knowledge of Windows10, and Office 365
- The position requires close coordination with all IT infrastructure and support teams
Customer Service Skills: Possesses a broad understanding of customer needs and of how to meet those needs. Demonstrates a sense of urgency in addressing issues affecting their customer and takes ownership of the issues affecting them.
Technical: Has an ability to translate that knowledge into benefits for the customer. Maintains a solid strategy for efficient problem diagnosis. Ability to focus on the real issues involved.
- Ability to interface with wide variety of clients
- Handle large volumes of imaging requests
- Potential for heavy lifting
- Exercises independent judgment and decision-making in planning, organizing and conducting work assignments
- May receive instructions and guidance on unusual or complex problems and knows when to get others involved
- Effectively utilizes the proper resources to develop solutions and devise new approaches to problems encountered in work assignments
Required Knowledge, Skills, Abilities & Experience
- Must have strong computer knowledge and skills with demonstrated ability to learn and utilize IT software programs
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Must have strong customer service and problem-solving skills; coursework or experience in PC hardware functionality, desktop imaging, network monitoring tools, Microsoft Office project support preferred
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Proficient knowledge of Windows 10 and Windows 11, and Office 365
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Must be able to lift 50 lbs.
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Must have good verbal and written communication skills; be able to work independently and as a team
Must live within a reasonable commuting distance of the assigned work location and have reliable transportation
Education Requirements
- Must be currently pursuing a 4-year Bachelor's degree from an accredited college or university in Information Systems, Cyber Security, Computer Science, Computer Engineering, or a related field.
- Students must have a minimum GPA of 2.5.
- Students should be a 2nd semester freshman/rising sophomore and have an anticipated graduation date 2027 or later.
Licenses, Certifications, or Quals Description
Working Conditions
Other Working Conditions
Test Description
Export Control
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.
Other Information
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.
Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.
You can experience the excitement of our company – it's the difference between taking a job and starting a career.
Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina
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