Associate Business Technology Analyst, Business Technology Analyst, Sr. Business Technology Analyst

Job Summary

Dominion Energy South Carolina (DESC) This role is responsible for leading complex business and technology analysis projects, driving process improvements, and implementing advanced systems to support operational efficiency and reliability across electric distribution and transmission operations. The position serves as a liaison between business units and IT, ensuring alignment of technical solutions with strategic goals while maintaining compliance, security, and system integrity. This position will be filled at the level commensurate with the successful candidate’s education, experience, knowledge, skills, and abilities. This position is located in Cayce, South Carolina. 

• Business Process Leadership: Identify, evaluate, and optimize business processes across multiple functional areas without compromising reliability, safety, or regulatory compliance. 
• Technology Integration: Research, analyze, and recommend technical solutions for SCADA, OMS, ADMS, and related operational systems to enhance grid management and outage response. 
• Security & Compliance: Oversee Security Patch Management for critical infrastructure systems, ensuring timely updates and adherence to cybersecurity standards. 
• System Administration & Development: Provide expertise in Linux environments, SQL database management, and system configuration for operational technologies. 
• Data Analysis & Reporting: Perform advanced data analysis to support decision-making, leveraging SQL and other tools to extract insights from operational and business systems. 
• Project Management: Lead cross-functional teams through all phases of project life cycles, including requirements gathering, design, testing, and implementation. 
• Vendor & Stakeholder Coordination: Manage relationships with software vendors and internal stakeholders to ensure successful delivery of technology solutions.
• Change Management: Develop and apply standardized methodologies, templates, and tools for process improvement and system upgrades. 

Required Knowledge, Skills, Abilities & Experience

Associate Business Technology Analyst: 0-2 years of experience in a related field or internship experience. 

• Must have analytical abilities, including organizational and problem-solving techniques; proficiency in presenting information through written and verbal communications; facilitation skills for gathering requirements and designing business processes related to system change requests.
• Ability to coordinate issue resolutions through direct interaction with clients and application developers. 
• Ability to perform independently within a team-based and agile environment and possess project management skills for developing project plans.
• Ability to progressively develop analytical proficiency regarding the functional and technical development of application software solutions, adding value to products or projects through continued growth in subject matter expertise of assigned business process areas and their associated application systems.
• Ability to multi-task to support production issues, test production fixes, and fulfill legal and regulatory requirements is essential.
• Exposure to products, user journeys, and agile processes is a plus but not required. 

Business Technology Analyst: 2-3+ years directly related experience.

• Strong analytical ability to include organization and problem solving techniques.
• Proficiency in presentation of information through written and verbal communications.
• Strong facilitation skills for gathering requirements and business process design related to system change requests
• Demonstrate ability to coordinate issue resolutions through direct interaction with clients and application developers.
• Ability to perform well within a team-based environment.
• Project management skills for the development of project plans and leading teams through all the project life cycles.

Sr. Business Technology Analyst: 5-6+ years directly related experience.

• Must have extensive analytical ability to include organization and problem solving techniques.
• Expertise in presentation of information through written and verbal communications.
• Extensive facilitation skills for gathering requirements and business process design related to system change requests.
• Coordinating issue resolutions through direct interaction with clients and application developers.
• Ability to perform well within a team-based environment.
• Project management skills for the development of project plans and leading teams through all the project life cycles.  

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:
Bachelor

Preferred Discipline(s): Business Administration, Information Systems
Other disciplines may be substituted for the preferred discipline(s) listed above.

Licenses, Certifications, or Quals Description

Working Conditions

Other Working Conditions

Test Description

No Testing Required